In 2025, the POST Luxembourg Group generated sales of €985 million and invested €134 million to modernise its infrastructures, adapt its activities and ensure the long-term delivery of high-performing essential services. In a context marked by an economic slowdown, increased cost pressure and rapidly evolving regulatory requirements, the Group continued its transformation for the benefit of private individuals, businesses and the Luxembourg economy, while further strengthening the integration of sustainability issues into the management of its activities.
The results were presented at a press conference on 12 May 2026 by Françoise Schlink, President of the Board of Directors since May 2025, and Claude Strasser, Managing director, on the occasion of the publication of the POST Luxembourg Group’s 2025 annual report, which for the second year in a row includes a sustainability report.
In a demanding economic and financial environment, the POST Luxembourg Group maintained a solid level of activity. Consolidated operating profit (EBITDA) amounted to €159 million, representing a margin of 16%, while net profit reached €31 million. The Group’s average annual workforce totalled 4,576 employees. The value created by the Group benefits all its stakeholders, in particular through €443 million in wages and social security contributions, €88 million in taxes and duties, as well as investments largely financed from own funds.
The Telecom & ICT activity is a central pillar of the POST Luxembourg Group. In the services market, POST Telecom operates in a highly competitive environment and continued its efforts to improve service quality and adapt to digital usage patterns. Offers for private customers are grouped under the POP umbrella brand, covering mobile telephony, fixed internet and television services.
At the same time, POST Technologies is responsible for the planning, deployment and operation of fixed and mobile network infrastructures. Its scope notably includes the national fixed network infrastructure, accessible to all operators, as well as POST’s mobile network, operated in particular for POST Telecom.
The deployment of the fibre-optic network, entirely financed from own funds, represents to date a cumulative investment of more than €600 million. By the end of 2025, more than 90% of Luxembourg households were connected to POST’s fibre-optic network, while 99% of the population benefited from 5G coverage via POST’s mobile network, confirming the Group’s role as an operator of critical infrastructures serving the country and its digital ecosystem. In this context, POST Luxembourg is also facing an intensification of external risks, particularly in the area of cybersecurity.
Following the launch of the DEEP brand in 2024, the year 2025 marked the formalisation of this new entity as the Telecom & ICT hub of the POST Luxembourg Group serving businesses and institutions. This step was implemented through the merger by absorption of subsidiaries EBRC, Elgon and Digora Luxembourg into POST Telecom and forms part of a revised governance structure introduced in early 2026, strengthening the structure, coherence and visibility of the entity. DEEP thus represents a central lever for the transformation of businesses and institutions by developing solutions in the areas of cloud, cybersecurity, data valorisation and artificial intelligence.
In this context, DEEP reached a major milestone in March 2025 by signing a strategic partnership with OVHcloud, a global player and European leader in cloud services. This agreement forms the foundation for the development of a sovereign POST Cloud, scheduled to go into service in 2026, in response to growing requirements in terms of security, compliance and digital sovereignty. The sovereign POST Cloud, developed in partnership with OVHcloud, will be based on infrastructure hosted locally in POST’s “Tier IV” data centres. It will guarantee businesses and institutions that their data and applications are protected in accordance with some of the most demanding standards on the European market, while complying with national and European data protection legislation. This offering will rely on OVHcloud’s On Prem Cloud Platform (OPCP) solution, operated autonomously by DEEP in its own certified data centres in Luxembourg.
The Mail & Logistics activities continue to adapt in a context of structural decline in mail volumes and sustained growth in parcel flows. In 2025, 10 million parcels were delivered, an increase of 19% compared with 2024. Thanks to gains in operational efficiency, a 14.6% reduction in average CO₂ emissions per parcel was achieved. The development of alternative delivery solutions, such as PackUp Home, supports changing usage patterns. The project for the new logistics centre in Bettembourg, a structuring investment for the Group, which will be presented during 2026, aims to strengthen the efficiency and resilience of Mail, Parcel and Logistics activities in the medium and long term.
The year 2025 was also marked by the launch of the INFLOW brand, which brings together under a single identity all of POST Luxembourg Group’s logistics activities for business customers. Building on the Group’s logistics expertise developed since 1842 and formerly known as Michel Greco S.A., INFLOW embodies a unified and modernised offer covering the entire logistics chain, from transport to delivery. A wholly owned subsidiary of POST Luxembourg, INFLOW relies on a unique distribution network, ensuring extensive territorial coverage.
Financial services activities remain sensitive to changes in key interest rates and to a strengthened regulatory framework. The transformation of usage patterns continues, with an 11% increase in card transactions and a 10% rise in the use of the e banking application eboo. The year 2025 also highlighted the growing importance of access to basic banking services for very small and medium-sized enterprises.
Vigilance with regard to fraud attempts, particularly since the introduction of “Instant Payment”, remains a major challenge and requires increased attention.
POST Luxembourg’s sales and proximity network, combining physical points of contact and digital channels, is supported by more than 100 sales outlets. At the end of 2025, it comprised 26 post offices, 15 Espaces POST and 61 Points POST. In addition, the PackUp network continued to expand, with 172 stations at the end of 2025, compared with 154 at the end of 2024. Customer satisfaction for POST Luxembourg and POST Telecom continued to improve, with a Net Promoter Score (NPS) of 27, the highest level recorded by the Group since 2022.
The 2025 annual report once again includes a sustainability report and marks an important step in the POST Luxembourg Group’s increasing maturity with regard to CSRD requirements. Material topics are now clearly identified and structured around governance, dedicated policies and new indicators, supported by action plans.
From an environmental perspective, the Group continues its efforts to reduce its carbon footprint, including an increased share of electric vehicles. Data centres remain the largest source of electricity consumption, accounting for 60%. The development of the circular economy is illustrated in particular by the refurbishment of more than 8,000 POP TV decoders, 65% of which were reinstalled at customer premises.
The social dimension remains at the heart of the Group’s priorities. The average workforce remains stable at 4,576 employees (+1%). The proportion of women in leadership positions stands at 27 per cent, a figure that is being given particular attention. In 2025, POST Luxembourg obtained the “Actions positives” label, aimed at strengthening professional equality and promoting better representation of women in management roles.
In terms of governance, the sustainability report highlights the strengthening of control and risk management systems. Relations with suppliers are also being reinforced, with the identification of 163 critical suppliers subject to a gradual assessment of their CSR maturity. This framework is based on the procurement policy, the Supplier Code of Conduct and a set of sustainable criteria currently being finalised, supplemented by monitoring mechanisms and the gradual implementation of a supplier risk mapping. The objective is to progressively integrate ESG criteria into procurement decisions.
Claude Strasser, Managing director of POST Luxembourg, stated: “As an operator of critical infrastructures, we are aware of our role in serving society and the Luxembourg economy. That is why we continuously make significant efforts to ensure the availability of our networks and services and to strengthen our resilience in the broadest sense.”
Françoise Schlink, President of the Board of Directors, added: “The future development of our company will above all rely on our employees. They embody the face of POST on a daily basis and carry our core values: quality, proximity and reliability. Thanks to their commitment, I am convinced that we will further develop our activities, particularly in the areas of digital sovereignty and cloud services.”
The POST Luxembourg Group’s 2025 annual report is available in PDF format at postgroup.lu/resultats
(Source: POST Luxembourg, 12 May 2026)
