Our RESPECT topics

Rentabilité (Profitability)

In what way is the profitability of the POST Luxembourg Group imperative?

As one of the most important players in the national economy, the POST Luxembourg Group is responsible for providing useful, reliable and efficient services and products, while at the same time being able to offer them due to the great diversity of our customers (households, companies, national and international institutions, across all fields of activity).

To ensure the appropriate growth of our company and our business in competitive sectors, we need to pursue our strategies of innovation and diversification in all our activities.

$Given that our investments in infrastructure serve the future of the country and that we are responsible for the employability of our employees through our position as the largest employer in the country, our Group must continue to maintain its profitability in the medium to long term.


Why is the employability of our employees a priority?

Because in a rapidly changing world, we are convinced that it is essential to develop everyone's skills. We offer professional and personal development opportunities through internal or external training and internal mobility. We invest in well-being at work by promoting a healthy, efficient and friendly environment as well as diversity and equal opportunities.


Why is security a key element for the success of the POST Luxembourg Group?

Because the nature of the risks associated with our activities is changing and computer crime is a growing threat. Because it is just as important to ensure the safety of our workplaces, the safety of our equipment and infrastructures as it is to secure our customers' information and data. We continuously adapt our equipment and internal procedures to reinforce this security and want to remain a trusted partner for our customers.


The POST Luxembourg Group is a provider of public and universal services that reach out to the entire population and support economic development. In response to changing consumer habits and patterns, we want to improve the customer experience by focusing on the accessibility and quality of our services and products. We also want to differentiate ourselves from the competition by innovating and integrating the concepts of social utility and eco-responsibility.


Why is ethics important for the POST Luxembourg Group?

Because we are careful to ensure that the conduct of our business complies with the legal and regulatory framework, as well as the rules of conduct defined within the company. Ethics are also responsible criteria that guide our purchasing and the choice of our suppliers. Finally, ethics for us means continuously improving the efficacity and transparency of our governance.

Connaissances (Knowledge)

What is the link between knowledge and social responsibility?

Sharing our knowledge internally and with the outside world helps everyone to better understand the challenges facing the company and the world around us. The POST Luxembourg Group does this by encouraging internal dialogue, sharing its best practices with schoolchildren, welcoming interns and developing partnerships with the educational world. We also raise awareness of sustainable development in local communities.


Why is the POST Luxembourg Group concerned about its impact on the environment?

Climate change creates opportunities that we intend to seize, whether by optimizing our CO2 emissions from our vehicles, data centres or other buildings, or even by reducing our energy consumption and waste. Not to mention that any CO2 savings result in a reduction in our costs.

In 2018, POST Luxembourg Group released its 7th CSR report

«The desire of our group is to develop our activities in a manner that respects our customers, collaborators and suppliers, and, whenever possible, the natural environment».

Claude Strasser,

«We chose the word "RESPECT" to symbolize our collective commitment within POST Luxembourg Group to act as a responsible company. RESPECT invites us to innovate with respectful products and services, to create and maintain sustainable relationships with our partners and, as a company, to be among the forerunners of the Third Industrial Revolution in Luxembourg.

Valérie Ballouhey-Dauphin,